Learn More About Casinom VIP
Think of it like being a regular at your favorite shop — the more you come back, the better the perks. That's exactly how casinom's VIP program works. The more active you are on casinom, the more rewards you unlock.
How does cashback work?
Cashback is calculated weekly based on your net losses. Say you wagered ৳10,000 this week and lost ৳2,000 — as a Gold VIP, you'd get 20% cashback, meaning ৳400 back in your account. This is credited automatically every Monday.
Can my VIP level go down?
Yes, maintaining your VIP tier at casinom requires a minimum level of activity each month. However, if your tier drops, none of your earned rewards are forfeited. Get active again the following month and you can bounce back to your previous tier quickly.
Can VIP points be converted to cash?
VIP points at casinom can't be converted directly to cash, but they can be redeemed for bonus credits to use in games. Diamond members receive special redemption offers that allow points to be converted straight into account balance.
Can new players reach VIP status quickly?
Absolutely. Many casinom players have reached Bronze or Silver within just a few weeks. Joining double points weekends or promotional events can speed things up even more. Playing a variety of games regularly and participating in the live casino also helps you rack up points faster.
Dedicated Support for VIP Members
Casinom understands that VIP members' time is valuable. That's why Gold and Diamond members have access to a dedicated support line — no queues, direct access to experienced agents. Whether it's a payment issue, a bonus question, or anything else, VIP members always get priority.
To access VIP program benefits, your account must have completed verification (KYC). Cashback and withdrawal perks may be limited until verification is done.
