Casinom Terms & Conditions — Full Version in Bengali

01 General Introduction

Casinom (hereinafter referred to as "casinom", "we", or "the platform") is an international online gaming platform providing online casino games and Sports Betting services to users in Bangladesh and other countries.

These Terms & Conditions form a legal agreement between casinom and its users. By accessing casinom.pro, registering an account, or playing any game, you are agreeing to these terms in full.

Casinom reserves the right to update its terms and conditions at any time. Members will be notified in advance of any significant changes via email or an on-platform notice.

02 Eligibility & Registration

2.1 Age Requirement

You must be 18 years of age or older to register and play on casinom. casinom may request proof of age at any time. Participation by minors is strictly prohibited.

2.2 Account Registration Rules

• Each individual may only register one casinom account.
• Accurate and truthful information must be provided at the time of registration.
• To update your account information, please contact casinom support.
• Accounts created with false information may be closed at any time and any balance may be forfeited.

2.3 Verification (KYC)

Casinom may verify member identities using a national ID, passport, or other government-issued document. Completing KYC may be mandatory before any withdrawal is processed.

03 Account Security

Keeping your casinom account secure is your responsibility. Never share your password with anyone, and change it regularly.

• If you notice any unauthorized access to your account, notify casinom support immediately.
• Casinom will never ask for your password or payment details via email or phone.
• Using another person's account, or allowing others to use yours, is strictly prohibited.
• Enabling two-factor authentication (2FA) is strongly recommended for account security.

04 Deposits & Withdrawals

4.1 Deposit Rules

• The minimum deposit at casinom is ৳200.
• Only payment methods registered in your own name may be used.
• Deposits can be made via Mobile Pay, Nagad, Rocket, and bank transfer.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 5–15 minutes.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals should be made through the same payment method used for the deposit.
• Daily withdrawal limits are determined by your membership tier.

05 Bonuses & Promotions

Casinom regularly offers welcome bonuses, reload bonuses, cashback, and special promotional offers. Each bonus comes with its own terms and conditions.

5.1 General Bonus Terms

• The applicable wagering requirements must be met before any bonus can be withdrawn.
• If you withdraw after claiming a bonus, the bonus may be cancelled.
• Each promotion may only be entered once.
• Casinom reserves the right to cancel bonuses in cases of suspected bonus abuse.

5.2 Welcome Bonus

Casinom offers a welcome bonus for new members, applicable to the first deposit only. The wagering requirement for the welcome bonus is typically 30–40x.

06 Gaming Rules

All games on casinom are powered by internationally certified Random Number Generator (RNG) technology. Every result is completely fair and independent.

• If a technical error occurs during gameplay, the affected round may be voided and the wager refunded.
• In the event of any interruption or disconnection during a game, casinom's server records will be considered final.
• Once a bet is confirmed on Sports Betting, it cannot be changed or cancelled.
• In Live Casino games, the dealer's decision is final.

07 Prohibited Activities

The following activities are strictly prohibited on casinom:

• Creating multiple accounts to claim bonus benefits.
• Using automated bots or software to play games.
• Registering using another person's identity.
• Money laundering or any other illegal financial activity.
• Exploiting technical errors or glitches on the platform.
• Abusive behavior or threats toward other members or casinom staff.
• Attempting to access another member's account without authorization.

08 Responsible Gaming

Casinom takes responsible gaming very seriously. We believe gaming should be for entertainment purposes only — never as a source of income.

• Casinom members can set their own deposit limits, loss limits, and session time limits.
• Self-Exclusion: You can exclude yourself from casinom for a set period of time.
• If you have concerns about problem gambling, please reach out to casinom's support team.

For more details, visit our Responsible Gaming View the page.

09 Privacy

Casinom takes the protection of your personal information very seriously. We never sell your data to third parties. For full details on how we collect, store, and use your information, please see our Privacy Policyavailable at.

• Your information is protected by SSL encryption.
• Casinom only collects information necessary to provide its services.
• Information may be shared with authorities where required by law.

10 Limitation of Liability

Casinom is not liable for any losses resulting from technical errors, internet disconnections, or third-party issues. casinom is under no obligation to compensate users for direct or indirect financial losses unless direct negligence on casinom's part is proven.

Casinom's total liability in any given case shall not exceed the value of the specific transaction in question.

11 Account Closure or Suspension

Casinom reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Violation of Terms & Conditions.
• False or incomplete registration information.
• Suspicious or fraudulent activity.
• KYC verification not completed.
• Court order or legal obligation.

Members may also close their account at any time by submitting a request to support@casinom.pro. Any verified withdrawable balance will be returned prior to closure.

12 Dispute Resolution

For any dispute with casinom, contact the support team first. casinom will work to resolve the issue within 7 business days.

• Send a description of your issue to support@casinom.pro.
• If you are not satisfied with casinom's decision, you may escalate your complaint to the relevant licensing authority.
• Casinom's server records shall serve as the final and conclusive evidence in resolving all disputes.

13 Contact

If you have any questions or feedback about these Terms & Conditions, please get in touch with us:

• 📧 Email: support@casinom.pro
• 💬 Live Chat: directly on the casinom.pro website
• 🕐 Support Hours: 24 hours a day, 7 days a week