Every piece of information you share with casinom is handled with the utmost care. This Privacy Policy explains what data we collect, why we collect it, and how securely it is stored.
Our core commitments to protecting your data at casinom
All data transmitted on casinom is protected by 256-bit SSL encryption — banking-grade security on every connection.
Casinom never sells or rents your personal data to third parties. Your information is used solely to improve the services provided to you.
Casinom adheres to international data protection standards. Regular security audits and penetration testing are conducted.
You can view, correct, or request deletion of your data at any time. You are in control of your information.
Casinom's servers operate in a highly secure environment, with multi-layer firewalls and access controls in place to protect your data.
In the event of a security incident, casinom will promptly notify affected members and take all necessary steps.
This Privacy Policy applies to the casinom.pro website and all associated services. By using casinom, you are agreeing to this policy. If you have any questions, please get in touch with us.
Casinom (referred to herein as "we", "us", or "the platform") takes the protection of your personal data extremely seriously. This Privacy Policy explains how casinom collects, stores, uses, and safeguards your information.
By registering on casinom, playing games, or using any of our services, you are consenting to this Privacy Policy. casinom serves gamers across Bangladesh and beyond, and handles every member's data with respect and care.
This policy may be updated periodically. The latest version will always be available at casinom.pro/privacy-policy. Members will be notified by email of any significant changes.
When you create an account at casinom, the following information you provide is collected:
Some information is collected automatically when you use casinom:
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device Information | IP address, browser, OS | Security Verification |
| Usage Information | Login time, game history | Service Improvement |
| Transaction Information | Deposit/Withdrawal History | Financial Records |
| Cookie Data | Session, preferences | Experience Improvement |
| Location | Approximate geographic location | Compliance with Local Regulations |
Casinom collects only the minimum information necessary to provide its services. No excessive or irrelevant data is requested.
Casinom uses your information only for the specific purposes outlined below:
Your data is used for registration, login, KYC verification, and account security.
To process deposits, withdrawals, and maintain records of financial transactions.
By analyzing which games you enjoy and where issues arise, casinom continuously improves its platform.
Your information is needed to contact you, resolve complaints, and provide support.
Your gameplay is analyzed to provide relevant bonuses and offers tailored to you.
Necessary data is retained to ensure compliance with Anti-Money Laundering (AML) and other applicable legal requirements.
Casinom does not sell or share your data with any advertisers or data brokers. Data may only be shared in the limited circumstances outlined below:
Before sharing any data with third parties, casinom ensures they adhere to equivalent data protection standards.
Casinom uses cookies to enhance your experience and keep the platform secure. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login session, security tokens | Deleted at end of session | |
| Page visit and game preference analysis | 30 days | |
| Language, Currency & Theme Settings | 1 year |
You can disable cookies at any time from your browser settings. However, disabling certain essential cookies may cause some features of the site to stop working.
Casinom does not retain your data longer than necessary. Data remains active while your account is active. Even after account closure, certain information may be retained for a defined period due to legal obligations:
Once the defined retention period expires, casinom automatically and securely deletes data that is no longer needed.
As a casinom member, you have several important rights over your personal data:
You can find out at any time what data casinom holds about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data unless retention is required by law.
You can request a download of your data in a readable format.
You can request that we stop using your data for specific purposes.
You can opt out of marketing emails or notifications at any time.
To exercise this right support@casinom.pro. casinom will respond within 30 days.
Casinom strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor has registered by mistake, that account will be immediately closed and all associated data deleted.
If a parent or guardian believes their child is using casinom, contacting support@casinom.pro will ensure prompt action is taken.
Casinom has implemented industry-leading technical and organizational measures to keep your data secure:
In the event of any security breach, casinom will notify affected members within 72 hours and take immediate protective action.
Casinom may update this Privacy Policy when necessary. How you are notified will depend on the nature of the change:
Continuing to use casinom after an updated policy takes effect will be considered acceptance of the new terms.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Casinom will endeavor to resolve all privacy-related requests within 30 business days. Urgent matters will be addressed more promptly.
Your data is protected, your gaming is secure — join the casinom family today